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2025 AMF Report on mobiles path mystery shopping visit campaign
2025 AMF Report on mobiles path mystery shopping visit campaign
This report presents the detailed results of the ‘Mobile Path’ mystery visits carried out between November 2024 and January 2025 on the mobile applications of investment services providers in order to establish an inventory of their practices.
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13 June 2024
Mystery shopping visits to bank branches: the collection of client sustainability preferences remains fragmented Mystery shopping visits to bank branches: the collection of client sustainability preferences remains fragmented
07 March 2023
Mystery shopping campaign to bank branches: progress made in the questioning to client, improvements needed in the information provided Mystery shopping campaign to bank branches: progress made in the questioning to client, improvements needed in the information provided