Skip to main content
The AMF Ombudsman
Careers
Press Room
FR
Professionals
Votre profil
Management companies
Voir plus
Management companies news
My relations with the AMF
Voir plus
Create an investment management company in France
Develop your investment management company
Operate in France (incoming passport)
Create financial products in France
Market products in France or in Europe
How to get the RCCI professional licence
Submit annual reports on the AMF
Access the GECO extranet
Investment services providers
Voir plus
Investment services providers news
My relations with the AMF
Voir plus
Provide investment services
Obtain DASP authorisation
Make my reporting, notifications and disclosure
Obtain the RCSI professional licence
Fintech
Voir plus
Fintech news
My relations with the AMF
Voir plus
Discuss with the AMF about my project
Obtaining approval for an ICO
Obtain DASP authorisation
Become a crowdfunding advisers (CIP)
Obtaining approval for an ICO
Listed companies & issuers
Voir plus
Listed companies and issuers news
My relations with the AMF
Voir plus
Prepare a financial transaction
File financial and non-financial disclosures
Disseminating regulated information
Professional investor
Voir plus
My relations with the AMF
Voir plus
Directors' dealings disclosure
Shareholder agreements
Major holding
Declaration of intention
Takeover reporting
Securities lending/borrowing
Net short positions
Other professionals
Voir plus
Benchmark administrator
CCP
Financial Investment Advisor status (FIA)
Central securities depository
Depositary of UCITS and AIFs
Intermediation in miscellaneous assets
Trading venue
Data reporting service provider
Warnings
News & Publications
Latest news
News
News releases
Voir plus
AMF news releases
Enforcement Committee news releases
AMF Events
Voir plus
AMF diary
Public appearances by officials
Conferences & briefings
Public consultations
Public statements
Publications
Voir plus
Reports, research and analysis
SPOT inspection campaigns
Professional guides
Household Savings Newsletters
Annual reports and institutional publications
In-depth
Voir plus
Benchmark
Governance
Information obligations of listed companies
Money laundering
Prospectuses
SMEs
Short selling
Sustainable finance
Regulation
General regulation
Voir plus
GR Current
How to use the General Regulation
GR Archives
Upcoming regulation
Exceptional intervention measures
Policy
Voir plus
Policy principles
Policy
AMF Instructions for each Book
The AMF
Presentation of the AMF
Voir plus
The AMF at a glance
Our missions
Our strategy
Voir plus
#Supervision2022 Strategic Plan
Priorities for action and supervision
Our People
Our social responsibility
AMF regulation
Voir plus
Bringing about regulatory change
Committing to sustainable finance
Promote the attractiveness of the Paris financial centre
Authorise
Monitoring and Surveillance
Investigate and Inspect
Propose a Settlement
Impose Sanctions
Inform and Support
Mediation Service
Agreements and cooperation
Voir plus
Bilateral agreements
Multilateral agreements
Our governance
Voir plus
The AMF Board
Enforcement Committee
Consultative Commissions
Climate and Sustainable Finance Commission
Scientific Advisory Board
Search
Keywords
Search
Advanced search
Access our databases
BDIF - Base des décisions et informations financières
GECO - Base des produits d'épargne et sociétés de gestion
Extranet ONDE
Extranet GECO
Forms and declarations
Subscriptions & RSS feeds
Access the search
Outils
Print from the website of the AMF
Vous utilisez un bloqueur de publicité qui bloque nos vidéos. Veuillez le désactiver pour pouvoir lire les vidéos du site.
Latest news
News
News releases
AMF Events
Public consultations
Public statements
Publications
Reports, research and analysis
SPOT inspection campaigns
Professional guides
Household Savings Newsletters
Annual reports and institutional publications
In-depth
Breadcrumb
Home
News & Publications
Publications
Annual reports and institutional publications
2009 Ombudsman's Report
Annual Report
Mediation
2009 Ombudsman's Report
06 July 2010
Print
Download
2009 Ombudsman's Report
Download content
On the same topic
Subscribe to our alerts and RSS feeds
Article
Mediation
25 January 2020
Ombudsman online diary overview
À propos...
Article
Mediation
25 January 2020
Ombudsman’s recommendation
La proposition du Médiateur
Article
Mediation
25 January 2020
Prepare your mediation request
Préparer votre demande de médiation
Legal information:
Head of publications: The Executive Director of AMF Communication Directorate. Contact: Communication Directorate – Autorité des marches financiers 17 place de la Bourse – 75082 Paris cedex 02
