2014 Ombudsman's Report

Marielle Cohen Branche, ombudsman of the Autorité des Marchés Financiers (AMF), publishes her 2014 annual report. For the third consecutive year, the number of requests for mediation rose. We find in this report the recurring issues on marketing of unsuited financial products or execution of orders. Requests on Forex, binary options and employee savings schemes topics also increased. Last but not least, in 2014 the ombudsman launched her Online Diary in which she presents each month, anonymously a case handled by the Mediation in order to draw more general lessons.