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Results of the 2025 risk-averse and risk-loving mystery shopping campaigns
Results of the 2025 risk-averse and risk-loving mystery shopping campaigns
In 2025, the AMF carried out a campaign of mystery visits to bank branches, targeting both risk-averse and risk-loving customers, in collaboration with the market research organisation IPSOS. These mystery visits were designed to assess the sales practices of banking institutions in light of MiFID II regulations.
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