09 March 2023 | Article | The mediation Charter … The mediation Charter … Article 1– PURPOSE OF THE CHARTER … This … provisions, to which the parties are subject, govern the mediation process. … Article 2– THE OMBUDSMAN … Pursuant to … renewable term. The Ombudsman carries out his consumer mediation duties under the conditions provided for in Title V … |
21 November 2019 | Article | Mediation Service The AMF proposes a mediation service to support investors involved in disputes with their financial intermediaries or listed companies in which they hold shares.… Mediation Service … The AMF Ombudsman … The AMF Ombudsman is … legal experts led by François Denis du Péage, head of the mediation unit at the AMF’s Retail Investor Relations Directorate. médiateur … A mediation facility … The AMF Ombudsman may be approached by … |
25 January 2020 | Article | Prepare your mediation request The Ombudsman handles complaints and mediation requests in accordance with law and equity, issuing recommendations in order to reach out-of-court settlement and avoid legal proceedings. The mediation procedure is set down in a charter and takes place in several stages.… Prepare your mediation request … To facilitate the handling of your case, … disputed transactions The Ombudsman handles complaints and mediation requests in accordance with law and equity, issuing … out-of-court settlement and avoid legal proceedings. The mediation procedure is set down in a charter and takes place … |
23 January 2020 | Article | What are the advantages of the mediation procedure? … What are the advantages of the mediation procedure? … Mediation is: free of charge confidential: the information and documents exchanged during the mediation procedure, the names of the parties involved and … |
23 January 2020 | Article | How does the mediation procedure work ? The Ombudsman handles complaints and mediation requests in accordance with law and equity, issuing recommendations in order to reach out-of-court settlement and avoid legal proceedings. The mediation procedure is set down in a charter and takes place in several stages.… How does the mediation procedure work ? … Before requesting mediation … Before requesting mediation, you must first write to the investment services … |
04 March 2019 | Ombudsman’s Blog | What is fairness in mediation? A practical example for the case of the month … What is fairness in mediation? A practical example for the case of the month … Télécharger le contenu What is fairness in mediation? A practical example for the case of the month … … n/amf-ombudsman/ombudsman-online-diary/latest/what-fairness-mediation-practical-example-case-month … What is fairness in … |
14 December 2022 | Article | Ombudsman's annual report Marielle Cohen-Branche, Ombudsman of the Autorité des Marchés Financiers (AMF), has presented her latest annual report at a press conference. 2021 was a year characterised by an unprecedented number of requests and recommendations. Disputes related to "PEA" personal equity savings plans were the prime reason for case referrals, ahead of employee…… explain this increase. The intense work of the renewed mediation team made it possible to close an unprecedented … now close to 10,000 visits per month. The Diary analyses a mediation case each month, respecting the anonymity of the … … Article … Retail investors … Ombudsman's annual report … Mediation … |
06 August 2020 | Annual Report | AMF Ombudsman Annual Report 2019 The AMF Ombudsman has disclosed its Annual Report. In 2019, the Ombudsman’s Office recorded a decrease in the number of requests received (-11%). The follow-up on the Ombudsman’s recommendation reached yet another record, even when there are not in favor of the applicant. Progress were achieved via the Law PACTE. And the consultation of the…… online diary, which each month anonymously analyses a mediation case, continues to grow (up 8% in 2019). AMF … online diary, which each month anonymously analyses a mediation case, continues to grow (up 8% in 2019). … AMF … companies and issuers … AMF Ombudsman Annual Report 2019 … Mediation … |
07 May 2020 | AMF news release | The AMF Ombudsman Publishes Her 2019 Annual Report Marielle Cohen-Branche, the AMF Ombudsman, conducts a review of the past year, marked by a fall in the number of claims and a high level of acceptance of her recommendations among retail investors and professionals alike. The Ombudsman is very much mobilised in the current covid-19 epidemic and is already observing the emergence of new types of…… include the Ombudsman’s Online Diary, which presents a mediation case each month and the lessons to be learned from … on employee savings schemes, the main subject on which mediation is requested, and on the PEA personal equity … savings, which represented more than one-third of the mediation requests processed in 2019, the law allowed the … |
25 January 2020 | Article | Ombudsman online diary overview In May 2014, AMF Ombudsman Marielle Cohen-Branche started up her online diary, in which she reviews and explains the mediation cases referred to her. Each month a new mediation case illustrates the day-to-day work carried out by Marielle and her team of legal experts.… the type of case I deal with. Second, to show what the Mediation mission involves in a concrete, vivid manner. And … up her online diary, in which she reviews and explains the mediation cases referred to her. Each month a new mediation case illustrates the day-to-day work carried out by … |
Head of publications: The Executive Director of AMF Communication Directorate. Contact: Communication Directorate – Autorité des marches financiers 17 place de la Bourse – 75082 Paris cedex 02