03 December 2025 | Article | The Ombudsman presentation If you are having a problem with your financial intermediary or a company that issues securities you have invested in, the AMF Ombudsman and his mediation team are on hand to help you settle the problem amicably and in reasonable time. Mediation is a public service provided free of charge in accordance with law. … Commission as an alternative dispute resolution body. AMF mediation is an independent, free, impartial and confidential … legal experts led by François Denis du Péage, head of the mediation unit at the AMF’s Retail Investor Relations … during the previous year. … What are the advantages of the mediation procedure? … Mediation is: free of charge … |
03 December 2025 | AMF news release | Rémi Bouchez, the new Ombudsman of the Autorité des Marchés Financiers Rémi Bouchez, Honorary Section President of the Conseil d'Etat and former Chair of the ACPR Sanctions Committee, has been appointed AMF Ombudsman with effect from 1 December 2025. He succeeds Marielle Cohen-Branche, who held this position for 14 years. … Commission as an alternative dispute resolution body. AMF mediation is an independent, free, impartial and confidential … the new Ombudsman of the Autorité des Marchés Financiers … Mediation … Appointment … Institutional … |
03 December 2025 | | The AMF Ombudsman If you are having a problem with your financial intermediary or a company that issues securities you have invested in, the AMF Ombudsman and his mediation team are on hand to help you settle the problem amicably and in reasonable time. Mediation is a public service provided free of charge in accordance with law.As the AMF Ombudsman, Rémi… … securities you have invested in, the AMF Ombudsman and his mediation team are on hand to help you settle the problem amicably and in reasonable time. Mediation is a public service provided free of charge in … legal experts led by François Denis du Péage, head of the mediation unit at the AMF’s Retail Investor Relations … |
01 December 2025 | Article | Mediation Service The AMF proposes a mediation service to support investors involved in disputes with their financial intermediaries or listed companies in which they hold shares. … Mediation Service … The AMF Ombudsman … Rémi Bouchez Rémi … legal experts led by François Denis du Péage, head of the mediation unit at the AMF’s Retail Investor Relations Directorate. … A mediation facility … The AMF Ombudsman may be approached by … |
26 September 2025 | Ombudsman’s Blog | The new case of early release of retirement savings for "cessation of self-employed activity" as a result of liquidation proceedings: the PERCOL does not necessarily have to emanate from the liquidated company Six years after it came into force, the PACTE Law is still raising new issues that need to be analysed or fixed. Thus, the release of PERCOL assets on the grounds of "cessation of self-employed activity as a result of liquidation proceedings" is not subject to the additional condition that the PERCOL must emanate from the company subject to… … account keepers with whom I have shared my analysis during mediation have all agreed to follow my recommendations, which … |
27 August 2025 | Article | Contact us … no jurisdiction over banking, tax and insurance matters … Mediation request … You have a dispute regarding a financial product? You can file a mediation request before the AMF Ombudsman. Please note that … |
25 July 2025 | Annual Report | AMF Ombudsman's Annual Report 2024 Key figures, traditional topics, current trends, cross-cutting themes, national and international activities and communication actions: the AMF Ombudsman’s Report covers the main activities of the mediator and her team in 2024. … companies … AMF Ombudsman's Annual Report 2024 … Mediation … Annual report … Savings protection … Institutional … |
30 June 2025 | Ombudsman’s Blog | Subscribing to CIU units: the summary information provided by the broker, including the various fees, must be clear and not misleading The entry fees applicable to CIU (collective investment undertaking) unit subscriptions can raise legitimate questions from investors. This is illustrated by the case I am sharing with you this month, which I was able to conclude in the investor's favour. … generated by the redemption of the instrument during the mediation process. … Recommendation … Article L533-12 of the … |
03 June 2025 | AMF news release | The AMF publishes its 2024 Annual Report Presenting the AMF’s annual report to the press, the Chair of the Autorité des Marchés Financiers, Marie-Anne Barbat-Layani, outlined three major challenges for the institution in an uncertain geopolitical and economic environment: at the international level, continuing work on financial stability; at the European level, bringing the Savings and… … 13,374 requests handled by Epargne Info Service 1,969 mediation cases handled 272 financial operations approvals … |
22 April 2025 | News | Fees: the AMF updates its doctrine following the announcement of the abolition of transaction fees in situations of discretionary management Following the announced an amendment to its General Regulation extending the ban on transaction fees to the service of portfolio management on behalf of third parties (discretionary management), the Autorité des Marchés Financiers (AMF) has updated its doctrine to clarify how this ban will be implemented. |
